Blog

Beware of "Support Calls"

January 3, 2025

by Greg Edwards, CEO

They Could Be Ransomware Scams Picture this: You’re having a busy day at work when the phone rings. On the other end of the line is someone claiming to be from Microsoft Teams support. They sound professional, helpful even. But before you follow their instructions, ask yourself: could this be a scam? The latest trend […]

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Can’t find what you need in Teams? This makeover will increase your business’s productivity

December 30, 2024

by Greg Edwards, CEO

Ever feel overwhelmed by the maze of chats, channels, and notifications in Microsoft Teams? Well, here’s the good news: Microsoft’s rolling out an update to help streamline things. The update will create a simpler workspace that’s easier to navigate – grouping everything in one location under the Chat menu. Think of it as a central […]

AI is making phishing scams more dangerous

January 3, 2025

by Greg Edwards, CEO

AI chatbots have taken the world by storm in recent months. We’ve been having fun asking ChatGPT questions, trying to find out how much of our jobs it can do, and even getting it to tell us jokes. But while lots of people have been having fun, cyber criminals have been powering ahead and finding […]

Security Overlooked: Does your business have old logins for ex-staff?

January 3, 2025

by Greg Edwards, CEO

When someone leaves your business, you might be so wrapped up in the rush of everyday tasks, you forget to delete their login details. It’s easy to overlook. You’ll get around to it later, right? But unused login details could be a ticking time bomb for security breaches, leaving the doors wide open to cyber […]

Personal Data of Every American Exposed in Major Leak

January 3, 2025

by Greg Edwards, CEO

Top 3 Things You Should do to Protect Your Identity On August 6th, 2024, most, if not all, of the US population’s personal information was leaked by hackers that stole the information from National Public Data back in April. According to NPD’s website, they provide criminal records, background checks and more; the more may now […]

Navigating the Complexity of the IT Role

January 3, 2025

by Greg Edwards, CEO

In the ever-evolving landscape of technology, the role of the system administrator within small and medium-sized businesses (SMBs) has undergone a massive transformation. A decade ago, the one “tech guy" sitting alone in the server room could manage almost all aspects of an organization’s IT infrastructure. Today, the complexity and scale of IT systems demand […]

Cybersecurity Survey Results Show Manufacturing Industry Hit Most Often

January 3, 2025

by Greg Edwards, CEO

Fifty-six percent of Manufacturers Surveyed Report Being Hit by Ransomware A silent threat looms that can shut down your operation in a matter of minutes - ransomware. I have seen the devastating effects firsthand too many times. About half of our new clients become clients after they have been hit by a cyber-attack. Cybersecurity can […]

About Us

WatchPoint has been managing IT for local businesses since 1998, when Internet was provided via dial-up modem and the biggest threat to technology was Y2K. Technology and the associated business threats have morphed radically in that timeframe, but our commitment to our core values has not.

Integrity – Customer First – Respect – Solution Driven – Transparent

These core values have not wavered and have enabled WatchPoint to grow and adjust as the technology landscape continuously evolves.

WatchPoint specializes in cybersecurity and disaster recovery as the foundation of a solid IT stance.

We recognize and have real world experience in the risks that businesses face today. The damage caused by cyber-attacks and natural disasters can have devastating effects on any business, and mitigating that risk is job number one at WatchPoint.
We understand the unique challenges that today’s businesses must overcome. Worrying about cybersecurity threats and IT management should not be one of them. That’s why we offer a complete, comprehensive package that includes IT management, support, and proactive cybersecurity protection.

With over 20 years as an IT service provider, we have the knowledge and tools to guide you through this constantly evolving world of technology and cybersecurity. With clients in the insurance, healthcare, legal, manufacturing, and construction industries, our service works within any business structure. We provide personalized service, and truly care about your business and its success.

-Greg Edwards, CEO

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Cedar Rapids, Iowa