Cedar Rapids Managed IT Services

Your Local IT Company in Cedar Rapids, IA

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Stacey P Cedar Rapids EDC

Stacey P

Office Manager EDC Inc.
Cedar Rapids, IA

Our experience with WatchPoint has been nothing short of transformative. Before partnering with WatchPoint, we faced constant frustration with our previous IT company.

Thanks to WatchPoint, technology is no longer something we hate dealing with. It’s become a seamless part of our operations, and we can focus on what we do best.

Looking for a reliable managed IT services provider near you?

WatchPoint MSP is a locally owned and operated IT company based in Cedar Rapids, Iowa since 1998. We specialize in managed IT support, cybersecurity, Microsoft 365 management, and compliance for small and mid-sized businesses.

✔ Local team. ✔ Flat-rate pricing. ✔ 24/7 support.

📍 Serving Cedar Rapids, North Liberty, Iowa City, and surrounding areas.

📞 (319) 535-5350 | Schedule a Free IT Consultation »

IT Infrastructure

Tailored IT infrastructure services that ensure secure, efficient, and scalable technology solutions, empowering your business to focus on growth.

IT Management

Comprehensive IT management services, providing your business with a fully staffed IT department.

IT Optimization

Enhance your existing technology infrastructure to improve performance and reduce costs to support your business objectives.

Strategic Partnership

Go beyond traditional service providers by forming a strategic partnership with WatchPoint. We align our comprehensive IT solutions with your business objectives.

The WatchPoint Difference

Keep Your Business IT Running Smoothly with WatchPoint

Gain a competitive edge with reliable IT support that drives sustainable growth.
Tailored IT Strategies

01.

Tailored IT Strategies

We simplify your technology, minimize disruptions, and optimize workflows—so you can concentrate on running and growing your business.

Dependable 24/7 Support

02.

Dependable
24/7 Support

Our expert team is always available when you need us, delivering responsive, reliable help to keep your operations running smoothly.

Partners in Progress

03.

Partners in Progress

Your success is our mission. We take a proactive role in uncovering new ways to streamline, innovate, and scale with you.

Forward-Thinking Technology

04.

Forward-Thinking Technology

Stay ahead of the competition with solutions that leverage the latest in tech—built to move your business faster, smarter, and more securely.

Solutions Built Around You

05.

Solutions Built 
Around You

Every business is different. That’s why we design IT support that fits your goals, workflows, and budget—without the one-size-fits-all approach.

Rooted in Community

06.

Rooted in Community

We’re not just tech experts—we’re neighbors. From supporting veterans to fighting food insecurity, we’re committed to building a stronger, more resilient community.

Rob Packingham AI2

Why Businesses in Cedar Rapids Choose WatchPoint

We’re proud to be a Cedar Rapids-based MSP, not a remote provider pretending to be local. When you work with WatchPoint, you get fast response times, expert support, and IT solutions built specifically for Eastern Iowa businesses.

✅ Locally staffed help desk with fast on-site support
✅ Trusted by Cedar Rapids businesses in healthcare, manufacturing & finance
✅ Experts in HIPAA, CMMC, and data compliance requirements

“We have worked with WatchPoint and Greg Edwards for over 20 years. I wouldn't trust anyone else with our systems and cybersecurity.”
— Scott Stephens, SFD Insurance, Marion, Iowa

Managed IT Services in Cedar Rapids, IA

Local Focus

📍 Our office is located in Cedar Rapids, IA — and we proudly serve:

  • Cedar Rapids

  • North Liberty

  • Iowa City

  • Coralville

  • Hiawatha

  • Marion

🕑 Same-day response and on-site support available for all locations.

We help businesses eliminate downtime, secure their data, and scale with confidence.

 

🖥 Managed IT Support

Flat-rate support with 24/7 monitoring, remote help desk, patching, and proactive maintenance.

🛡 Cybersecurity & Compliance

Advanced threat detection, email filtering, endpoint security, and compliance frameworks (HIPAA, FTC, CMMC).

☁️ Microsoft 365 Management

We secure and manage your cloud systems, ensuring backups, MFA, and data loss protection are in place.

💾 Backup & Business Continuity

Encrypted local + cloud backups with fast recovery to keep your business running—even during outages or attacks.

What Our Clients Say

"At SFD, we have worked with WatchPoint and Greg Edwards for over 20 years. I wouldn't trust anyone else with our systems and cybersecurity. With their expertise in the insurance industry, no other IT company can come close to providing the value we get from WatchPoint."

Scott Stephens

Scott Stephens

Sheets Forrest Draper Insurance

"Thank you to you and your team for your diligence in catching this malicious email and getting things shut down right away. Having Rob onsite very quickly alleviated a lot of hassle that afternoon to get everyone back up and running quickly."

Andrea Greene

The Brems Group

"Since transitioning to WatchPoint IT, our entire process has become so much smoother. We now have a dedicated technician, Rob, who is always available when we need him. Rob’s deep understanding of our system and proactive approach have made a world of difference. We no longer feel like we’re starting from scratch with every issue."

Stacey P Cedar Rapids EDC

Stacey Paoli

EDC Inc.

"We had a user that clicked on a malicious ransomware attachment in an email and the WatchPoint system stopped it immediately. Knowing that we have WatchPoint protecting our network 24/7 makes me feel confident we are doing everything possible to stop the next attack that will inevitably come through."

Denise Wall

Denise Wall

Wertz Law Firm

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